Get help with Fed AI

Questions about logging, subscriptions, privacy or account access? Email us and include the details that will help us investigate.

Email us

Send anything you like to support@fedai.app — questions, bugs, feature requests, refunds, or account issues.

Common questions

How do I cancel my subscription?

For an iPhone subscription, open iPhone Settings → your name → Subscriptions → Fed AI → Cancel Subscription. The free tier remains available after paid access ends.

How accurate are the calorie estimates?

A photo cannot reveal every ingredient or reliably measure a portion. Fed AI's food and nutrition suggestions can be wrong, sometimes substantially. Review and correct the entry; do not use estimates for medical decisions or allergen safety.

How do I delete my account?

Open Settings → Delete account and follow the confirmation prompts. The app asks the server to confirm deletion before clearing the account's local records. If it reports an error, retry or email support; do not assume cloud deletion has completed.

Can I export my data?

In Settings → Export, you can share separate meals and weights CSV files and a tracking-data JSON file. These contain local records available to this account on this device; they do not include photo files or constitute a full device backup.

Does Fed AI work offline?

Previously stored local entries may be available offline. AI meal recognition, sign-in, subscriptions and cloud sync need a network connection.

I found a bug.

Please email support@fedai.app with your iPhone model, iOS version and what you tried. A screenshot can help, but remove personal details you do not want to share.

Contact

Ali Abbassi (sole trader)
Brisbane, Queensland, Australia
Email: support@fedai.app